UTM parameters: see which posts actually bring customers

Quick answer

UTM parameters are little tags you add to a link so you can see where your clicks came from. They don't change where the link goes. They just let your reports tell your channels apart.

  • A tracked link is just a normal link with a few tags added on the end.
  • You only need three: where it came from, how they got there, and which campaign.
  • Use the same names every time, or your report turns into a mess.

The problem: you post everywhere and learn nothing

You share the same link in your Instagram bio, in a newsletter, in a LinkedIn post, and maybe on a printed card. Someone buys. Which one did the work?

Without tags, all those visits look the same in your reports. They get lumped into one vague pile. So you keep spending time on channels that quietly do nothing, and you miss the one that actually brings customers. A tracked link tells those visits apart.

What a tracked link actually is

A tracked link is a normal link with a few tags added to the end. The tags start after a question mark. They don't change where the link goes.

A normal link looks like yoursite.com/spring. A tracked link looks like yoursite.com/spring?utm_source=instagram&utm_medium=social&utm_campaign=spring-sale. The visitor sees the same page. Your reports see “this person came from Instagram, from a social post, as part of the spring sale”. That's the whole trick.

The five tags in plain words

There are five tags you can add. For most posts you only need the first three: where it came from, how they got there, and which campaign.

Where it came from

The exact place the visit came from, like Instagram, your newsletter, or LinkedIn. The tech name for this is utm_source.

How they got there

The type of channel, like social, email, or print. This groups places together. The tech name is utm_medium.

Which campaign

The push this link belongs to, like spring-sale or launch-week. It lets you measure a whole effort. The tech name is utm_campaign.

Which ad keyword (optional)

Used in paid ads to record the keyword you paid for. Most small businesses can skip it. The tech name is utm_term.

Which version (optional)

Tells two versions apart, like a top button and a bottom button in the same email. Most can skip it. The tech name is utm_content.

Use the same names every time

This is the part people get wrong. Your reports treat every spelling as a new thing. So Facebook and facebook show up as two different sources and split your numbers in half.

A few simple rules:

  • Always use lowercase. Write facebook, not Facebook. Mixed cases split one channel into two rows.
  • Pick one word and stick to it. Choose newsletter, not email one week and newsletter the next.
  • Use a dash for spaces. Write spring-sale, not spring sale, so the link stays clean.
  • Keep a simple log. A plain note listing the exact names you use. Next time, copy from the log instead of inventing a new spelling.

Build a tracked link in seconds

You don't have to type any of this by hand. Use our free URL builder. It does the work for you.

  1. 1

    Paste your website link, the page you want people to land on.

  2. 2

    Fill in where it came from (like instagram) and how they got there (like social).

  3. 3

    Add a campaign name (like spring-sale) so you can track the whole push.

  4. 4

    Copy the finished tagged link and paste it wherever you are posting.

The finished link

yoursite.com/spring?utm_source=instagram&utm_medium=social&utm_campaign=spring-sale

How to read the results

Open Google Analytics. Your tagged visits show up grouped by where they came from. You will see rows like instagram / social and newsletter / email, each with its own visits, signups, or sales next to it.

Now “which post brought customers?” has a real answer. Look at it once a week or once a month. The channel with the most signups or sales (not just clicks) is the one worth more of your time. The ones near zero, despite all your effort, are telling you something too.

Mistakes to avoid

  • Tagging your own pages. Never put these tags on links between pages of your own site. It makes the visit look brand new and wrecks your numbers. Tags are only for links coming in from outside.
  • Mixed spellings. The most common cause of a confusing report. Facebook and facebook split one channel into two rows. The log fixes this.
  • Tagging links you don't control. If you can't edit where a link finally lands, your tags may get dropped. Only tag links to pages you own.

Track your flyers too

These tags work on any link, including the one behind a QR code. Put a tagged link inside a QR code and you can finally measure print: a flyer, a shop window, a packaging insert. Give each one its own campaign name, and your reports will show you which piece of paper sent people to your site.

Want a steady stream of posts ready to tag and share? Brandmundo writes them in your voice. Swipe through and keep the ones you like. Try it free.

Veelgestelde vragen

Do these tags slow down or break my links?

No. A tag is just extra text at the end of the link, after a question mark. The page loads the same way and goes to the same place. The only thing that changes is that your reports can now read the labels you added.

Will the long tagged link look bad to visitors?

Most people never look at the full link, especially on social where it shows up as a tap or a button. If a clean look matters for a printed card, put the tagged link behind a QR code or a short link, and the tags still work underneath.

How many tags do I really need?

For most small businesses, just three: where it came from, how they got there, and which campaign. The other two are optional and mainly for paid ads or testing two versions. Start with three, stay consistent, and add the others only if you need them.

Where do I see the results?

In Google Analytics, tagged visits appear grouped by where they came from, so you can compare channels side by side. Look at signups or sales rather than clicks, since that is what tells you which posts brought customers.

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